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X-Loupe packaging, accessories, and other optional products

1. Do A series and G series use the same stands?

A:
Yes, our X-Loupe stands are for A and G both.  Please contact our distributors for more details.

 

2.

Where are the materials of X-Loupe purchased and where is X-Loupe manufactured?

A:

With the Multi-layer anti-reflection (AR) coatings, the lenses of X-Loupe are made using the highest quality optical glass from German Schott®-the one of world’s leading manufacture of the optical components; and the camera with the high performance aspherical lenses are Canon, which is a world brand and has the majority market share of the consumer digital camera.  All the assembling and quality assurance is finished in Taiwan.

 

3. What is the standard packaging for X-Loupe A series and G series?

A:

The standard packaging for G series is a waterproof and shatter-resistant Storm Case; and there are black shoulder bag (standard) and Storm cases (option) for A series.

 

4. How do I carry X-Loupe?

A:

We provide a Storm Case for G series and a black shoulder bag for A series, and the case/ bag not only protect G and A series, also made both them are easy and convenient to carry around.

 

5. How do I maintain X-Loupe?

A:

You should keep X-Loupe in the dry environment such as dry box.  Besides, get some desiccants inside the storage case/ box if necessary.  We strongly recommend users to maintain X-Loupe A/G series in a moisture-free environment and carefully use X-Loupe without being damped.  The G series carrying case (Storm Case) is waterproof and aeroseal to protect your X-Loupe.  Users can put A series in the X-Loupe carrying case as well.

 

6. Does X-Loupe have accessories?

A:

There are X-Loupe Image Management Software, and the X-Loupe specialized stands- for A/G series both.   Besides, we provide two options for the special lenses with functional lights: Ultra Violet and Infrared.  Please check with our distributors for the existent wavelength for the functional lights.

 

7. What is X-Loupe Image Management Software?

A:

Specially developed for X-Loupe A /G series both, the X-Loupe Image Management Software which provides functions for image enlargement, annotation, measurement, position pinpoint and maintenance; and it also enhance and correct images for depth of field.

 

8.

What kind of power source does X-Loupe use? Is it compatible with Canon camera’s batteries?

A:

We provide one X- Loupe specialized battery, which core made from SANYO Japan; so the stability and quality of battery could be guaranteed.  

Yes.  Due to the X-Loupe’s power source is compatible with Canon’s, it means you only need to take the one size battery for common using

 

9.

Do you provide extra charger for X-Loupe?  Does the standard packaging have one or two chargers?

A:

For X-Loupe A500 Series Pro (Canon camera included), there are two chargers included. One is for Canon camera(NB-5L battery) and the other is for X-Loupe module (NB-4L battery); Or only one charger provided while X-Loupe module is purchased alone.There will be one charger in the standard packaging of X-Loupe G series (Canon camera included, and the camera package has contained the battery charger, which may simultaneously used for camera and X-Loupe battery); If in the future the batteries of Canon are not compatible with X-Loupe any more, the charger for X-Loupe will be equipped. Please refer the latest product packing specification table.

 

10. Do I need to purchase all X-Loupe three lenses? Do I have other options?

A:
The selection of which X-Loupe lens to use relates to the Field of View (FOV).  The higher magnification lens you take, then, the smaller field of view you get; vice versa.  We will suggest users to buy all three lenses according to users experiences; it’s convenient for them to have three magnifications handy. Please contact our distributors if you have special need.

 

11.

How much is X-Loupe and where can I buy it? Can I buy X-Loupe directly from you?

A:

We have global authorized distributors to make the sales service; if you are the end-user and can not find a local distributor in your area, contact us by write to sales@lumos.com.tw , we will make the nearby dealer contact with you.